About Us

Meet the Team

Real estate is personal, and so are we. Our team is made up of experienced, down-to-earth professionals who love what they do and care deeply about helping people find their place here in the Capital Region. Get to know the faces behind The Hollands Homes Team and see why our clients trust us to guide them every step of the way.

Layne Volkmann

Buyer’s Agent

Layne brings a knowledgeable, solutions-oriented approach to every transaction, helping clients navigate the market with clarity and confidence. She’s focused on simplifying the process, anticipating challenges, and making sure each step feels seamless.

Melissa Wu

Operations Manager

Melissa brings a calm, steady presence to every transaction, combining deep market knowledge with a genuine commitment to her clients. She’s known for her thoughtful guidance, attentive communication, and ability to simplify even the most complex steps of the home-buying or selling journey.

Jenn Baniak-Hollands

Associate Broker & Owner

Jenn leads clients with clarity and confidence, offering expert guidance and a top-performing team to support every step of the buying or selling process. She is known for her strong leadership, sound strategy, and commitment to client success.

Lauren Perrotto

Administrative Support

Lauren combines sharp market insight with a warm, approachable style that puts clients at ease. She’s dedicated to helping buyers and sellers feel confident in every decision, offering clear guidance and a thoughtful, detail-driven approach from start to finish.

Chelsea Woodward

Listing & Marketing Coordinator

Chelsea brings a polished, design-forward approach to real estate, helping clients present their homes at their absolute best. She blends market insight with an eye for detail to create listings that stand out and sell with confidence.

Hollands Homes is built on the idea that buying or selling a home should feel clear, supported, and personal.

Jenn launched her real estate career in 2016 and quickly earned recognition for her results, including Rookie of the Year in her Keller Williams franchise and a feature as a case study in The Millionaire Real Estate Agent. Early success gave her the foundation to build something bigger: a team that delivers boutique-style attention with the capabilities of a larger operation.

Since hiring the first team member in 2018, Hollands Homes has grown carefully and intentionally. Each new addition, from administrative support to buyer specialists and a listing coordinator, has been selected to provide clients with more time, guidance, and expertise at every stage of their home journey. The team’s approach combines operational efficiency, deep market knowledge, and a genuine partnership with each client.

Clients appreciate the difference immediately: a seamless process, thoughtful communication, and the confidence that comes from knowing a skilled, collaborative team is working behind the scenes. From staging homes to negotiating offers, Hollands Homes turns complex transactions into experiences that feel manageable, informed, and rewarding.

“Jenn is the best! Since I was a first-time homebuyer, Jenn explained the process in detail at every step. She helped me find a lovely house that checks all the boxes for me.”

– Mert H., Delmar, NY

Milestones & Timeline

2016 – Career Launch: Jenn earned her real estate license and closed 24 transactions in her first year, earning Rookie of the Year among her Keller Williams peers. Clients benefited from her proactive guidance, clear communication, and ability to deliver strong results even as a newcomer to the industry.
2018 – Team Formation: Jenn hired her first team member and officially launched Hollands Homes. That same year, she started the YouTube series Real Tips for Buyers and Sellers, sharing practical guidance that empowers clients to make informed decisions throughout their home journey.
2020 – Rising Star Recognition: Featured in Real Producers magazine, the recognition highlighted the team’s commitment to delivering exceptional client experiences and building a reputation for results combined with genuine care.
2023 – Expanded Expertise: The team welcomed its first buyer/agent specialist and a listing & marketing coordinator, giving clients more personalized attention and ensuring that every stage of buying or selling a home is handled efficiently and thoughtfully.
2023 – Mega Agent Office: Hollands Homes opened the only Keller Williams mega agent office in Delmar, creating a high-capacity, resource-rich hub while maintaining the boutique, hands-on experience that allows clients to feel supported, informed, and confident every step of the way.